the worse, the better

The worse the situation, the greater the opportunity for meaningful change.
A crisis creates a readiness for transformation that comfort could never achieve.

A crisis reveals the truth about an organization – when everything falls apart, you can finally see where the real problems lie.

In 2019, I joined a corporation where a 200-person team had not delivered anything for 18 months. Panic, blame games, heroics. Everyone was looking for someone to blame or for a “silver bullet.” I started with questions: What’s blocking the flow? Which decisions are we making over and over again?

It turned out that 85% of the work was stuck in “almost done” status, and priorities changed every week. We introduced aging WIP reviews, flow limits, and clear classes of service. After 10 weeks – the first deliveries; after 90 days – a predictable delivery rhythm.

I look where it hurts. I don’t seek easy paths or popular solutions. A crisis is a signal that the system needs repair – and the best opportunity to make it happen. The biggest breakthroughs are born in the hardest moments, when the organization is ready for real change.

If you find yourself in such a situation, I’m here for you.Wspaniała kolekcja uchwyconych w czasie klatek zawierająca fotografie Louisa Fleckensteina, Paula Stranda i Asahachi KōnDostępne już teraz w przedsprzedaży.