Not every change requires a formal plan, but each should start with a hypothesis about how it will be adopted. I test small changes through experiments, and design large ones using models like ADKAR – but always begin with a hypothesis, not a plan.
Not every change requires a formal plan, but each should start with a hypothesis about how it will be adopted. I test small changes through experiments, and design large ones using models like ADKAR – but always begin with a hypothesis, not a plan.